Questions You May Have About Your Subscription
Can I Buy Individual Tickets?
How do I get on the mailing list?
You may telephone our office: Oakland at (650) 343-8001, the Peninsula at (650) 348-0820 or Marin and Marin 2 at (650) 340-7004. You may also email us at email@example.com. As a policy, we do not solicit you with any other information unless you request it, nor do we provide any of your address information to any other source. (This policy applies to subscribers as well.)
When and how will I receive the link to join the Zoom presentation?
A unique link will be emailed to the email address we have on file one week before the event. We will also send the email invitation again as a reminder the week of the event. If you have multiple ticket holders who will be watching on different devices, please be sure to email us the main subscriber’s name, along with other ticket holders and their email addresses so we can send the link to everyone on your subscription.
What time should I log onto the event?
We suggest you login 15 minutes before the presentation begins to avoid any last minute issues.
How do I submit a question for the speaker if I’m watching on Zoom?
When watching the presentation, there is a menu at the bottom of the screen. You can submit a question by clicking the Q&A button and typing your question. The moderator will ask questions once the speaker is done with their presentation.
If I had a seat in the theater in 2019 and decide to order a virtual only ticket for the 2021-2022 series, will I be able to get my same seat back in 2022-2023?
We cannot guarantee your seat will be available next year unless you renew it for the 2021-2022 season.