Questions You May Have About Your Subscription
Can I Buy Individual Tickets?
How do I get on the mailing list?
You may telephone our office: Oakland at (650) 343-8001, the Peninsula at (650) 348-0820 or Marin and Marin 2 at (650) 340-7004. You may also email us at firstname.lastname@example.org. As a policy, we do not solicit you with any other information unless you request it, nor do we provide any of your address information to any other source. (This policy applies to subscribers as well.)
What is your refund policy?
All sales are final. Refunds are not available.
In the rare event that a speaker is unable to appear as scheduled for any reason we will find a suitable replacement to take their place.
Are the events available to watch via Zoom if I don’t want to attend in the theater?
All seat holders have the option to watch a livestream of the in-theater events. The Zoom livestreams are broadcast from the theater in San Mateo – please see our calendar page for dates. The Zoom events must be watched live on the date they are presented – recordings will not be available.
Is disabled seating available?
Yes. Please email us at email@example.com to reserve.
How do I submit a question for the speaker if I’m watching on Zoom?
When watching the presentation, there is a menu at the bottom of the screen. You can submit a question by clicking the Q&A button and typing your question. The moderator will ask questions once the speaker is done with their presentation.
Is the series appropriate for children?
Depending on the subject matter some events are appropriate for ages 10 and up. The series is not appropriate for younger children.
What should I do if I lose my ticket?
Email us at firstname.lastname@example.org and we can have your ticket reprinted and waiting at will call the night of the event.
What is the timing for each event?
Doors open at 6:30 PM. The lecture begins at 7:30 PM and ends at 9:00 PM.